The controller is Nova Lab Solutions LLC, 8206 Louisiana Blvd NE, Ste A #8745, Albuquerque, New Mexico 87113, USA, hello@novalabsolutions.com.
Contact and delivery details you provide (name, email, phone number, delivery address, optional pickup-point preference), order details (products ordered, quantities, amount, delivery method), and technical data needed to operate the checkout (a session cookie). Your language and delivery-country preferences are stored locally in your browser and are not transmitted to us. Payment is handled by PayPal; we do not collect or store your card or bank details.
We process your data to perform the contract (handle your order, ship the products and provide after-sales service), to comply with legal and accounting obligations, and, where applicable, on the basis of our legitimate interest in securing and improving the service.
Payments are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., acting as an independent controller for the payment. Please refer to PayPal’s privacy policy.
To deliver your parcel and send you delivery notifications, your name, delivery address, phone number and email are shared with the carrier handling your order (for example Mondial Relay, Chronopost or the postal service), acting as an independent controller for the delivery.
The checkout uses a strictly necessary session cookie to keep your selection during payment. No advertising or tracking cookies are used. Your language, delivery-country and cookie-notice choices are kept in your browser's local storage.
Order and billing records are kept as long as required by applicable legal and accounting requirements; other contact data is kept no longer than necessary.
If you are in the EU/EEA, you have the right to access, rectify, erase, restrict, port and object to the processing of your data. To exercise these rights, contact hello@novalabsolutions.com. You may also lodge a complaint with your local data protection authority.
As a US-based company, your data may be processed in the United States with appropriate safeguards.
This policy may be updated; the current version is the one published here.